# 快捷回复

添加模版，模版‘添加素材’的数据从话术素材库中获取

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添加的快捷回复默认应用的是全部激活码，可以通过应用激活码>部分激活码选项去配置激活码

<figure><img src="https://3210856862-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBxOYTRd4nsjsmHqiYWoW%2Fuploads%2FaYExbRglY4EzqQw3mlwp%2Fimage.png?alt=media&#x26;token=fb382484-6586-4895-8c5f-e6b5c33c90fb" alt=""><figcaption></figcaption></figure>

按平台添加回复模版，支持分组对客户差异化回复，支持excel模版批量导入

<figure><img src="https://3210856862-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBxOYTRd4nsjsmHqiYWoW%2Fuploads%2F1LTqm6PmmZEJz4Kx6emj%2Fimage.png?alt=media&#x26;token=d9a4a3b9-0a9a-41ae-99e7-5c373b3e020e" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3210856862-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBxOYTRd4nsjsmHqiYWoW%2Fuploads%2FPiSrkdjbVzskAdg1xQym%2Fimage.png?alt=media&#x26;token=bf980899-9426-45c9-9168-d1d19d8a7eb2" alt=""><figcaption></figcaption></figure>

同时也支持excel批量导出数据

<figure><img src="https://3210856862-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBxOYTRd4nsjsmHqiYWoW%2Fuploads%2FoLfm7pS1f1IzpLFeCBdK%2Fimage.png?alt=media&#x26;token=a8252a5a-e99c-429e-a266-081d5c2f18e0" alt=""><figcaption></figcaption></figure>

模版支持查看、编辑、移动分组和删除

<figure><img src="https://3210856862-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBxOYTRd4nsjsmHqiYWoW%2Fuploads%2Fux8df01GtgEsgz6VJ5XV%2Fimage.png?alt=media&#x26;token=e3fb7296-7db3-4659-b9d9-1c6d15db5498" alt=""><figcaption></figcaption></figure>