# 下载安装

### 下载客户端

{% tabs %}
{% tab title="Windows下载地址" %}
支持Windows 7及以上版本，出现安装问题请参考 [Windows版本安装说明](https://www.chatknow.com/download-help-windows)

[点击这里 下载Windows客户端](#windows-xia-zai-di-zhi)
{% endtab %}

{% tab title="MacOS下载地址" %}
MacOS系统默认无法打开未验证的开发者应用。出现此问题请参考[ MacOS 版本安装说明](https://www.chatknow.com/download-help-mac)

[点击这里 下载MacOS客户端](#macos-xia-zai-di-zhi)
{% endtab %}
{% endtabs %}

**1.访问官网或点击此处**[**下载客户端**](https://chatknow.com/download)

<figure><img src="/files/DIf8NdRNdW9URuRNOBaO" alt=""><figcaption></figcaption></figure>

**2.软件下载完成后，以 windows 电脑为例，进入下载文件的路径，双击运行**

<mark style="color:green;">**ChatKnow-Setup-x.x.x-win-x64.exe**</mark>

<figure><img src="/files/JdjdoDlOM3wInQScvZiN" alt=""><figcaption></figcaption></figure>

**3.安装并启动客户端**

此页面即代表客户端安装完成

<figure><img src="/files/KNRV5tmu9wHEsnkGWq3l" alt=""><figcaption></figcaption></figure>

### 安装说明

windows电脑安装问题汇总说明：<https://www.chatknow.com/download-help-windows>

Mac电脑安装问题汇总说明：

1. [解决Mac 已保护你的电脑、解决Mac无法验证开发者](https://www.chatknow.com/download-help-mac)
2. [启动后弹窗提示密钥：https://www.chatknow.com/download-help-mac-privateKey](https://www.chatknow.com/download-help-mac-privateKey)
3. Mac有2个安装包，怎么选择？

Mac电脑分为Intel（因特尔）芯片和Apple（苹果）芯片2种类型，点击桌面左上角的苹果图标，选择  【 关于本机 】 可以查看Mac电脑的芯片，如下图示就是Apple芯片的Mac电脑：

<figure><img src="/files/2B5xmIP0Uu9j2lxK0lue" alt=""><figcaption><p>这是Apple芯片的Mac电脑</p></figcaption></figure>

在下载页面要选择<mark style="color:green;">**下载Mac（Apple芯片）版。**</mark>

<figure><img src="/files/3OjHlktZkYq5cgqcX0Lk" alt=""><figcaption></figcaption></figure>


---

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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.