# 工单

1.**什么是工单？**

答：激活码登录 Chatknow 某个社交平台（如Telegram、WhatsApp等），即创建了该平台工单。

**2.工单的作用是什么？**

答：实时统计粉丝，可作为和粉商之间结算的依据，无需人工统计。

**3.什么是工单去重？**

答：工单去重是指在同一个工单内，出现重复的粉丝时，智能去重计算。

**4.当前工单去重/全部工单去重/关联账号下全部工单去重的区别？**

答：① 当前工单去重：是对于单个激活码内的单个工单。

       ② 全部工单去重：是该主账号账号内所有的所有工单。

       ③ 关联账号下全部工单去重：是该主账号有其他关联的主账号时，多个主账号账号内的所有激活码的

             所有工单。


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