# 功能详解

- [ChatKnow网站后台](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai.md)
- [后台首页](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/hou-tai-shou-ye.md)
- [套餐信息](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/hou-tai-shou-ye/tao-can-xin-xi.md)
- [购买套餐](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/hou-tai-shou-ye/gou-mai-tao-can.md)
- [进粉快捷查询](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/hou-tai-shou-ye/jin-fen-kuai-jie-cha-xun.md)
- [客户端管理](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li.md)
- [激活码管理](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/ji-huo-ma-guan-li.md)
- [新建激活码](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/ji-huo-ma-guan-li/xin-jian-ji-huo-ma.md)
- [编辑激活码](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/ji-huo-ma-guan-li/bian-ji-ji-huo-ma.md)
- [停用激活码](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/ji-huo-ma-guan-li/ting-yong-ji-huo-ma.md): 停用的激活码，禁止登录 ChatKnow 客户端
- [查看聊天记录](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/ji-huo-ma-guan-li/cha-kan-liao-tian-ji-lu.md): 激活码在 ChatKnow客户 端上，登录社交账号和联系人的聊天记录
- [话术管理](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/hua-shu-guan-li.md)
- [话术素材库](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/hua-shu-guan-li/hua-shu-su-cai-ku.md): ChatKnow 客户端快捷回复、关键词和欢迎语回复的基础数据，支持文本、图片、音频、视频和名片
- [快捷回复](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/hua-shu-guan-li/kuai-jie-hui-fu.md): 平台添加快捷回复模版内容，在 ChatKnow 客户端中可以给联系人快捷发送。
- [关键词回复](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/hua-shu-guan-li/guan-jian-ci-hui-fu.md): 设置关键词，ChatKnow 客户端联系人的聊天记录中检索关键词，触发关键词，则自动发送回复内容
- [欢迎语回复](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/hua-shu-guan-li/huan-ying-yu-hui-fu.md): ChatKnow 客户端粉丝新会话，首条消息的自动回复
- [内控管理](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/nei-kong-guan-li.md)
- [聊天记录管理](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/nei-kong-guan-li/liao-tian-ji-lu-guan-li.md): 查看和管理激活码登录 ChatKnow 客户端的聊天记录
- [敏感词监控](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/nei-kong-guan-li/min-gan-ci-jian-kong.md): 设置敏感词，监控 ChatKnow 客户端激活码的聊天。聊天过程中触发敏感词，形成监控记录，并支持设置客户端禁止发送敏感词
- [钱包监控](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/nei-kong-guan-li/qian-bao-jian-kong.md): 监控 ChatKnow 客户端激活码的聊天，对ERC、TRC、BTC三种类型的钱包地址进行监控并记录，支持设置客户端禁止发送钱包地址
- [敏感行为监控](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/ke-hu-duan-guan-li/nei-kong-guan-li/min-gan-xing-wei-jian-kong.md): 对使用 ChatKnow 客户端激活码敏感行为的监控记录，包括编辑消息、删除消息和删除对话
- [CRM管理](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li.md)
- [工单中心](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li/gong-dan-zhong-xin.md)
- [平台工单](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li/gong-dan-zhong-xin/ping-tai-gong-dan.md): 管理者可以看到各个工单的进粉数据，方便对员工工作情况进行了解和查看。
- [群组工单](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li/gong-dan-zhong-xin/qun-zu-gong-dan.md): 以下是利用 ChatKnow 群组工单进粉计数器完成打粉任务的详细步骤：
- [多账号分享](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li/gong-dan-zhong-xin/duo-zhang-hao-fen-xiang.md)
- [分流链接](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li/gong-dan-zhong-xin/fen-liu-lian-jie.md)
- [粉丝运营](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li/fen-si-yun-ying.md)
- [粉丝列表](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/crm-guan-li/fen-si-yun-ying/fen-si-lie-biao.md)
- [修改密码](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/xiu-gai-mi-ma.md)
- [我的账户](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/wo-de-zhang-hu.md): 推广佣金的账户，账户余额可用于提现和平台消费
- [推广有礼](https://docs.chatknow.com/gong-neng-xiang-jie/chatknow-wang-zhan-hou-tai/tui-guang-you-li.md): 作为 ChatKnow 推荐官，推荐新用户注册并交易，可以获得交易金额返佣作为奖励


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chatknow.com/gong-neng-xiang-jie.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.